Blog

Metrics – Customer focused

Metrics to measure your IT systems have commonly focused alerting on components of measure, such as, CPU utilisation, memory, storage, up/down state, etc. These are predominantly a good way to manage environments retrospectively. The business and customer-centric focus is an area to initiate the idea for metrics development. Metrics need to evolve towards enabling service optimisation. Optimising metrics with a customer focused stance fundamentally changes how we approach our instrumentation and monitoring. What is important for a service? If we use an analogy of a car service from a cu...

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Transforming your team when the old rules no longer apply

We have all seen the problem time and time again. A team of great people with excellent skills that work well together year after year. However, your organisations new operating model means these great people no longer have the capability to deliver the type of hybrid Cloud model a modern business needs to stay competitive. There are multiple ways we see organisations manage this transformation:- Formally training the team – With every new operating model comes a host of vendors with training resources and teams of third party organisations offering to up-skill your p...

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DevOps vs. InfraOps – What’s the difference?

We are hearing clients frequently use the terms “InfraOps” and “DevOps”. Providing some information to add clarity about the differences between the two, we think, would be useful. What is DevOps? We’ve become more than familiar with this term and it’s at its simplest form the effective combination of Developers, Operations and QA working together and collaboratively to produce faster, reliable, and secure changes and move them more frequently into production. What is InfraOps? If you simply try to take this term and break it down like the ...

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Why did Diaxion move into the cloud?

Most organisations have been using Microsoft Office applications for many years and applications like Exchange, Skype for Business and SharePoint have traditionally always been installed on local servers in an on-premises data centre. As the use of cloud products continues to grow, so has the use of Microsoft's Office 365. Some great features have been added since this cloud hosted Office suite was first introduced in 2011 and the product has quickly grown to be a serious competitor over on-premises based solutions. Specific standout features include; Access your data from everywhere ...

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Selected to be part of Cloud Services Panel

Diaxion have been successful in becoming a supplier on the Whole of Government Cloud Services Panel. Refer to Finance.gov.au for further details. The Cloud Services Panel covers a range of Service Models which include Software as a Service (SaaS), Platform as a Service (PaaS), Infrastructure as a Service (IaaS) and Specialist Cloud Services (SCS) We are also part of the NSW Pre-qualification Scheme: ICT Services SCM 0020. More information can be fo...

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Puppet: The World at your Fingertips

Administering one server is easy, administering a handful for the same department isn't overly complex, but administering thousands of servers for dozens of different departments or companies is nigh on impossible without teams of dedicated systems administrators working on the servers. Until now. Puppet, like CFEngine before it, is a configuration tool that allows automation of complex systems without having to manually duplicate the settings to every server. Through a client server model, with modules for most common open source and commercial applications, Puppet allows one systems adm...

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The value of standardisation and documentation

Having differentiating factors from your competitors holds a certain amount of value. One way to achieve this is by providing customised solutions to your clients. When it comes to IT, the case for customisation becomes harder to make. The history of large ERP rollouts has shown that an organisation can gain more benefits by adopting the solution’s standard processes than trying to make the software fit the existing (sub-optimal) processes. While it is a good thing trying to avoid “vendor lock-in”, an organisation should limit the extent to which they do this. Hardware (especially se...

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Business and IT Alignment

Use 2017 to get your business reaching its full potential. To achieve this you want to be sure that your technological systems are in line with your corporate requirements. Diaxion are specialists in helping Businesses like yours get their IT strategy in alignment with their overarching business strategy. The team here at Diaxion are highly experienced experts and thought leaders who combine their strategic thinking with practical implementation skills. We are able to help direct your teams to the one target and achieve outstanding results. We approach each project with flexibility which me...

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Request for Proposal / Tender – a view from both sides

Diaxion is frequently involved in the creation and review of Request for Proposal / Tender (RFx) documents and review of the responses to these documents. This article examines some of the issues we encounter from the perspectives of: Creation of a quality RFx document & Responding well to an RFx document RFx Creation RFx documents will usually be created by a team or group of people. This leads to the usual issues within projects: People not supplying promised information on time (as creating the document with its list of requirement will be...

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Diaxion “The State of DevOps 2016 Report” Breakfast

The Sydney and Melbourne events were well attended by our customers and had representatives from Diaxion, Puppet and our security partner Hivint. Attendees from all sizes of organisation and industries with a common goal, how to drive IT transformation through the adoption of DevOps within their organisation. Puppet presented and discussed interactively with the attendees the findings of the 2016 State of DevOps Report. Diaxion presented an overview of our DevOps transformation journey engagement and held an interactive discussion with the attendees of the experiences we have had, how our...

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