Blog

The Road to Managed Backup Solutions

Managed Backup Solutions (MBS) - is a term that is being used to describe a combination of solution and services that is outsourced to a specialised support provider, which consists of hardware, software, design, delivery, maintenance and management. You may see other terms being used that may bring about confusion, such as, Managed Cloud Backup, Managed Backup Service or Backup as a Service (BaaS). Ultimately, the definition along with the differentiators need to be understood and listed out. When commencing this journey for an MBS, an important area to focus on before the engagement i...

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Software Defined Networking – An Initial Overview

In 2008, initial excitement and discussion in the network industry was triggered through a Stanford research paper unveiling OpenFlow as an alternative approach to how network products could treat traffic flowing over a network. The promise of an OpenFlow network was: to enable a network that was defined, managed and measured through a centralised controller; to tie network traffic flows to business policy; and to respond to changing business conditions OpenFlow focused on defining a software controll...

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Back to software development fundamentals

With the rise of automation, and an increase in the use of "infrastructure as code", IT professionals responsible for systems management are increasingly exposed to new demands, and new risks. It's therefore worth going back to software development fundamentals, and consider the lessons that are applicable in this new world; even if you aren't doing full continuous integration/continuous deployment, there are plenty of basic rules that are still applicable. • Development/testing environments. If you do nothing else from this list, you need to at least have properly config...

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In the Cloud – Forgiveness or Permission?

We have all been there. Working late one night, we have finally found the fault that has been plaguing our IT infrastructure for days, weeks or even months. Do we fix it straight away and then ask for forgiveness for not following IT protocol (ITIL, Change Management, etc..) or do we seek permission and follow our protocols potentially leaving the fault unresolved for another week or more? A good IT strategy will have the correct protocols in place to allow for situations like this on internal infrastructure, but the rapid uptake of cloud infrastructure (in both public and hybrid configurat...

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Back to Basics – Ramblings of a Cloud Engineer

With the onslaught of migrating into the "Cloud" in today's ever changing Information Technology arena and the buzz of Agile projects running activities in this space, have we forgotten some of the basic items which would make both processes much easier to manage and ultimately succeed ? A recent engagement has highlighted the facts of existing infrastructures not being fully understood before projects and programmes of work being managed in the agile methodology come along and try to carry out some form of change, migration or upgrade. This coupled to the new world cloud infrastructure not...

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Microsoft Azure Active Directory

Whether it is for business or personal use, the IT industry is being flooded with cloud offers and options of late. It is impossible not to want to know more about it and at the same time seemingly near impossible to keep up. Microsoft have a habit of offering you updates and options which force you to think – do I need this? How will I benefit from it? Does this make my current environment on the out? Only to find that it is the only option going forward and if you want to continue to use their product then pay and upgrade. With the introduction of Azure Active Directory, it is only natural...

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Cloud Security workshop and networkingBreakfast and afternoon events

Join the Diaxion and Hivint teams in an interactive workshop and networking session to share our experience working with organisations in putting security strategy and governance foremost into their cloud journey and provide some practical suggestions. No matter where you are on the cloud journey you will be able to walk away confident in what the next steps are for you . Some of the Cloud Security Challenges & Solutions that will be discussed: Federated service architectures Ensuring a consistent identity and authentication experience between internal syst...

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Metrics – Customer focused

Metrics to measure your IT systems have commonly focused alerting on components of measure, such as, CPU utilisation, memory, storage, up/down state, etc. These are predominantly a good way to manage environments retrospectively. The business and customer-centric focus is an area to initiate the idea for metrics development. Metrics need to evolve towards enabling service optimisation. Optimising metrics with a customer focused stance fundamentally changes how we approach our instrumentation and monitoring. What is important for a service? If we use an analogy of a car service from a cu...

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Transforming your team when the old rules no longer apply

We have all seen the problem time and time again. A team of great people with excellent skills that work well together year after year. However, your organisations new operating model means these great people no longer have the capability to deliver the type of hybrid Cloud model a modern business needs to stay competitive. There are multiple ways we see organisations manage this transformation:- Formally training the team – With every new operating model comes a host of vendors with training resources and teams of third party organisations offering to up-skill your p...

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DevOps vs. InfraOps – What’s the difference?

We are hearing clients frequently use the terms “InfraOps” and “DevOps”. Providing some information to add clarity about the differences between the two, we think, would be useful. What is DevOps? We’ve become more than familiar with this term and it’s at its simplest form the effective combination of Developers, Operations and QA working together and collaboratively to produce faster, reliable, and secure changes and move them more frequently into production. What is InfraOps? If you simply try to take this term and break it down like the ...

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