Blog

Back to software development fundamentals

With the rise of automation, and an increase in the use of "infrastructure as code", IT professionals responsible for systems management are increasingly exposed to new demands, and new risks. It's therefore worth going back to software development fundamentals, and consider the lessons that are applicable in this new world; even if you aren't doing full continuous integration/continuous deployment, there are plenty of basic rules that are still applicable. • Development/testing environments. If you do nothing else from this list, you need to at least have properly config...

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In the Cloud – Forgiveness or Permission?

We have all been there. Working late one night, we have finally found the fault that has been plaguing our IT infrastructure for days, weeks or even months. Do we fix it straight away and then ask for forgiveness for not following IT protocol (ITIL, Change Management, etc..) or do we seek permission and follow our protocols potentially leaving the fault unresolved for another week or more? A good IT strategy will have the correct protocols in place to allow for situations like this on internal infrastructure, but the rapid uptake of cloud infrastructure (in both public and hybrid configurat...

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Back to Basics – Ramblings of a Cloud Engineer

With the onslaught of migrating into the "Cloud" in today's ever changing Information Technology arena and the buzz of Agile projects running activities in this space, have we forgotten some of the basic items which would make both processes much easier to manage and ultimately succeed ? A recent engagement has highlighted the facts of existing infrastructures not being fully understood before projects and programmes of work being managed in the agile methodology come along and try to carry out some form of change, migration or upgrade. This coupled to the new world cloud infrastructure not...

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Cloud Security workshop and networkingBreakfast and afternoon events

Join the Diaxion and Hivint teams in an interactive workshop and networking session to share our experience working with organisations in putting security strategy and governance foremost into their cloud journey and provide some practical suggestions. No matter where you are on the cloud journey you will be able to walk away confident in what the next steps are for you . Some of the Cloud Security Challenges & Solutions that will be discussed: Federated service architectures Ensuring a consistent identity and authentication experience between internal syst...

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Metrics – Customer focused

Metrics to measure your IT systems have commonly focused alerting on components of measure, such as, CPU utilisation, memory, storage, up/down state, etc. These are predominantly a good way to manage environments retrospectively. The business and customer-centric focus is an area to initiate the idea for metrics development. Metrics need to evolve towards enabling service optimisation. Optimising metrics with a customer focused stance fundamentally changes how we approach our instrumentation and monitoring. What is important for a service? If we use an analogy of a car service from a cu...

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Transforming your team when the old rules no longer apply

We have all seen the problem time and time again. A team of great people with excellent skills that work well together year after year. However, your organisations new operating model means these great people no longer have the capability to deliver the type of hybrid Cloud model a modern business needs to stay competitive. There are multiple ways we see organisations manage this transformation:- Formally training the team – With every new operating model comes a host of vendors with training resources and teams of third party organisations offering to up-skill your p...

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DevOps vs. InfraOps – What’s the difference?

We are hearing clients frequently use the terms “InfraOps” and “DevOps”. Providing some information to add clarity about the differences between the two, we think, would be useful. What is DevOps? We’ve become more than familiar with this term and it’s at its simplest form the effective combination of Developers, Operations and QA working together and collaboratively to produce faster, reliable, and secure changes and move them more frequently into production. What is InfraOps? If you simply try to take this term and break it down like the ...

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Why did Diaxion move into the cloud?

Most organisations have been using Microsoft Office applications for many years and applications like Exchange, Skype for Business and SharePoint have traditionally always been installed on local servers in an on-premises data centre. As the use of cloud products continues to grow, so has the use of Microsoft's Office 365. Some great features have been added since this cloud hosted Office suite was first introduced in 2011 and the product has quickly grown to be a serious competitor over on-premises based solutions. Specific standout features include; Access your data from everywhere ...

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Selected to be part of Cloud Services Panel

Diaxion have been successful in becoming a supplier on the Whole of Government Cloud Services Panel. Refer to Finance.gov.au for further details. The Cloud Services Panel covers a range of Service Models which include Software as a Service (SaaS), Platform as a Service (PaaS), Infrastructure as a Service (IaaS) and Specialist Cloud Services (SCS) We are also part of the NSW Pre-qualification Scheme: ICT Services SCM 0020. More information can be fo...

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Puppet: The World at your Fingertips

Administering one server is easy, administering a handful for the same department isn't overly complex, but administering thousands of servers for dozens of different departments or companies is nigh on impossible without teams of dedicated systems administrators working on the servers. Until now. Puppet, like CFEngine before it, is a configuration tool that allows automation of complex systems without having to manually duplicate the settings to every server. Through a client server model, with modules for most common open source and commercial applications, Puppet allows one systems adm...

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