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Data-Driven Approaches to Performance Management

Does your organisation have a true performance management methodology? For the majority of organisations the answer is simply “no” – performance management amounts to a variety of disparate, ad hoc and predominantly reactive processes. Examples of such approaches may include: Server utilisation monitoring – perfmon statistics – CPU/memory/disk utilisation etc. CMDB User-feedback – “It seems slow” Transaction response time monitoring (“stopwatch testing”) Common limitations of these legacy approaches include: No...

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Implementation of ITIL

Implementing ITIL is considered difficult by most and quite daunting, however this depends on the level of maturity the organisation is seeking and what is generally recommended is a staged pathway to move to an optimised state. Smaller organisations should cherry pick the processes and components within those processes to avoid over complicating the implementation. Implementations have been successful where they have had support / sponsorship from senior management, project managers, persons dedicated to performing the role of process owner and individual roles within ITIL. Other critica...

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Amazon Launches Glacier

Amazon officially launched its cloud service solution for long term archiving, Glacier, on 21st August 2012. Named Glacier as it is intended to be vast and slow moving, with an extremely low storage cost to match. Data can be uploaded as a single file or as multiple files which are then stored in archives. There is no limit to the amount of data you can store but each archive is limited to 40 Terabytes. There are no up-front costs and you only pay for what you store. Glacier will cost just $0.01 per Gigabyte per month compared to Amazons other storage offering, S3, which can cost up to $0.1...

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Citrix Receiver Gets a Little Fancy

You will begin to see a whole new look and feel for Citrix Receiver. Citrix has revamped the Receiver user experience to further enhance ease of use and access to applications and data. Users will also see an improved virtual workspace which beautifully organises their apps, data and desktops. Version 3.3.0.17207 is feature rich and the updates include: A new customisable workspace for the user Integration with Citrix CloudGateway Provide access to Citrix MDX technologies including a secure native email application Integration with Citrix ShareF...

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The importance of regular health checks

We all know why it is important that you visit your local doctor for regular check-ups. They can find and diagnose any problems before they start, or identify problems early, when the probability of treating and curing any issues is significantly higher. Regular visits can increase your chances of living a longer and overall healthier life. So why is your IT environment any different? Regular health checks of your infrastructure and supporting environment can identify any new or systemic issues within your environment before they start impacting end-users. Early detection usually results in...

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VNXe Performance Analysis

David Muegge over at http://muegge.com/blog has written an excellent article on performance analysis of the EMC VNXe storage array using PowerShell. In its current iteration, the VNXe has reduced functional capability for monitoring and performance analysis when compared to the standard VNX. In addition, the way that the information is collected and stored differs from the VNX; all data collected is stored in a SQLite database. Using Unisphere Analyzer to access this information is currently not possible. David has written a custom P...

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EMC Releases VSPEX Solution for Microsoft SharePoint

On January 8th 2013 EMC announced a VSPEX Proven Infrastructure for SharePoint on virtualised environments. EMC VSPEX is a reference architecture that allows the customer to choose which hypervisor, server and networking best suits the uniqueness of their environment and which they prefer to use alongside EMC unified storage such as VNX and VNXe. The VSPEX Proven Infrastructure is designed for customers looking to consolidate their storage and infrastructure and reduce TCO associated with a SharePoint deployment. The VSPEX for SharePoint configuration can scale from 1,000 to 10,000 users an...

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EMC iPad & iPhone Apps

EMC has recently released several apps for your Apple i device. An EMC Support app for iPhone which allows you to quickly login and check the status of your service requests and make updates EMC Mobile, which is billed as “the essential tool for those of us who live EMC” EMC Folio, a news and video app to keep up with everything EMC. Anyone who has had to deal with EMC over the years knows the pain of Powerlink, a website that is slow, only works with some browsers, and is so overloaded with information that it can be difficult to find what you are ...

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Citrix ShareFile and Archiving Capabilities

As follow me data technology becomes an expected tool to most end-users, one industry has been a late adapter due to the issue of archiving and the compliance to strict industry regulations. Citrix has announced the release of ShareFile for Financial Services, a product that can assist firms comply with data archiving regulations. Get updated on the full release. http://investors.citrix.com/releasedetail.cfm?ReleaseID=753671...

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Enterprise Mobility Management – Citrix XenMobile MDM

Citrix Systems have signalled their intention to become market leaders in the space of enterprise mobility management (EMM) with the recent purchase of Zenprise, who are in the Leaders Quadrant in the 2012 Gartner Magic Quadrant for Mobile Device Management Software (MDM). Citrix has rebadged the Zenprise product and incorporated existing key Citrix products from XenMobile MDM and the Citrix Mobile Solution Bundle. The bundle includes XenMobile MDM and Cloud Gateway. As we are now well aware, mobility has become a major priority for organisations. The drivers for mobility may be unique f...

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