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IT Strategy – Governance

With the many compliance initiatives and increasing factual and anecdotal stories of technology projects spinning out of control, IT can no longer be a ‘black-box’ where all decision making is referred to, and the sole property of the IT specialists. All company stakeholders, including the board, C-level executives and relevant departments, must be involved in the decision making process to minimise risk and advance surety and security across their IT infrastructure. Therefore having a clear and concise understanding of the necessary internal controls and governance is a must. Diaxion u...

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Microsoft Infrastructure

Diaxion’s Microsoft Infrastructure service is dedicated to help enterprises increase their revenue, reduce costs, and utilise technology innovation in order to obtain a competitive advantage in the market. Regardless of the size of your business we will tailor an individual solution to suit your needs. Maintaining the reliability, security, scalability and availability of your Microsoft Infrastructure is key to running your business–critical Microsoft applications. Diaxion’s Microsoft Infrastructure services enable you to fully capitalise and maximise the value of your Microsoft envir...

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Understanding IT Governance – Part One

In this two part series, I will provide an insight into the ten key principles of IT Governance. Part one will cover the first five principles and part two will cover the remaining five. Let’s get started! It seems there are many definitions for IT Governance. I would like to start by describing the definition as I understand it from my experience. Definition A framework for the leadership, organisational structures and business processes, standards and compliance to these standards, which ensure that the organisation’s IT supports and enables the achievement of its stra...

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Understanding IT Governance – Part Two

This is the final part of a two part series discussing the ten key principles of IT Governance. Part two will cover the last five principles of ten in total. Key Principles 6-10 6. Provide the right incentives One of the most common problems with incentives and reward systems is the misalignment with the behaviours the IT governance arrangements were designed to encourage. The most prevalent matter is around how the organisation can expect governance to work when the incentive and reward systems are driving a different behaviour. We believe this is bigger than IT governance...

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Check out our IT Governance Practice’s services

vCIO The vCIO program is a residency-based engagement that provides the Client with a skilled resource positioned on-site, on either a permanent basis or a part-time basis in order to manage the daily operation or execute the transformation of a roadmap developed by the organisation/Diaxion. • Short / Medium term • Part time / Full time • Transformation leadership / Execution of Roadmap IT OPERATIONS ASSESSMENT The IT Operations Assessment is a pragmatic review/improvement exercise of IT operations at a company and/or technical silo level. Each of the following assessment are...

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Data-Driven Approaches to Performance Management

Does your organisation have a true performance management methodology? For the majority of organisations the answer is simply “no” – performance management amounts to a variety of disparate, ad hoc and predominantly reactive processes. Examples of such approaches may include: Server utilisation monitoring – perfmon statistics – CPU/memory/disk utilisation etc. CMDB User-feedback – “It seems slow” Transaction response time monitoring (“stopwatch testing”) Common limitations of these legacy approaches include: No...

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Implementation of ITIL

Implementing ITIL is considered difficult by most and quite daunting, however this depends on the level of maturity the organisation is seeking and what is generally recommended is a staged pathway to move to an optimised state. Smaller organisations should cherry pick the processes and components within those processes to avoid over complicating the implementation. Implementations have been successful where they have had support / sponsorship from senior management, project managers, persons dedicated to performing the role of process owner and individual roles within ITIL. Other critica...

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Amazon Launches Glacier

Amazon officially launched its cloud service solution for long term archiving, Glacier, on 21st August 2012. Named Glacier as it is intended to be vast and slow moving, with an extremely low storage cost to match. Data can be uploaded as a single file or as multiple files which are then stored in archives. There is no limit to the amount of data you can store but each archive is limited to 40 Terabytes. There are no up-front costs and you only pay for what you store. Glacier will cost just $0.01 per Gigabyte per month compared to Amazons other storage offering, S3, which can cost up to $0.1...

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Citrix Receiver Gets a Little Fancy

You will begin to see a whole new look and feel for Citrix Receiver. Citrix has revamped the Receiver user experience to further enhance ease of use and access to applications and data. Users will also see an improved virtual workspace which beautifully organises their apps, data and desktops. Version 3.3.0.17207 is feature rich and the updates include: A new customisable workspace for the user Integration with Citrix CloudGateway Provide access to Citrix MDX technologies including a secure native email application Integration with Citrix ShareF...

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