Diaxion IT Strategy & Optimisation
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Achieve more with ServiceNow Automation

Is your business looking for ways to accelerate virtual infrastructure provisioning processes? Requesting infrastructure can take a long time from the moment the request initiates to the delivery and readiness to use the infrastructure. Orchestration and Cloud management enhance quality of service and allows the control of delivery and the distribution of infrastructure to different environments from start to end. With ServiceNow Automation and Diaxion’s capabilities, we can help your organisation with: Savings in Time with workflows to automate provisioning of VMs ...

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Agile Infrastructure

Some people might think that agile and infrastructure is an oxymoron or at least the “odd couple”. My task is to try to at least get you to think there is something in this “agile infrastructure”. For those of you working in infrastructure, you may be thinking Agile is for development teams and not us. Others may be thinking we already supply the right services to the business, so why do we need to be Agile? Others again may be thinking we already treat our infrastructure as code. A few of you may have implemented a DevOps program, and I hope you will all get something out of this piec...

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The Road to Managed Backup Solutions

Managed Backup Solutions (MBS) - is a term that is being used to describe a combination of solution and services that is outsourced to a specialised support provider, which consists of hardware, software, design, delivery, maintenance and management. You may see other terms being used that may bring about confusion, such as, Managed Cloud Backup, Managed Backup Service or Backup as a Service (BaaS). Ultimately, the definition along with the differentiators need to be understood and listed out. When commencing this journey for an MBS, an important area to focus on before the engagement is...

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Software Defined Networking – An Initial Overview

In 2008, initial excitement and discussion in the network industry was triggered through a Stanford research paper unveiling OpenFlow as an alternative approach to how network products could treat traffic flowing over a network. The promise of an OpenFlow network was: to enable a network that was defined, managed and measured through a centralised controller; to tie network traffic flows to business policy; and to respond to changing business conditions OpenFlow focused on defining a softw...

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Back to software development fundamentals

With the rise of automation, and an increase in the use of "infrastructure as code", IT professionals responsible for systems management are increasingly exposed to new demands, and new risks. It's therefore worth going back to software development fundamentals, and consider the lessons that are applicable in this new world; even if you aren't doing full continuous integration/continuous deployment, there are plenty of basic rules that are still applicable. • Development/testing environments. If you do nothing else from this list, you need to at least have properly config...

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In the Cloud – Forgiveness or Permission?

We have all been there. Working late one night, we have finally found the fault that has been plaguing our IT infrastructure for days, weeks or even months. Do we fix it straight away and then ask for forgiveness for not following IT protocol (ITIL, Change Management, etc..) or do we seek permission and follow our protocols potentially leaving the fault unresolved for another week or more? A good IT strategy will have the correct protocols in place to allow for situations like this on internal infrastructure, but the rapid uptake of cloud infrastructure (in both public and hybrid configurat...

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Back to Basics – Ramblings of a Cloud Engineer

With the onslaught of migrating into the "Cloud" in today's ever changing Information Technology arena and the buzz of Agile projects running activities in this space, have we forgotten some of the basic items which would make both processes much easier to manage and ultimately succeed ? A recent engagement has highlighted the facts of existing infrastructures not being fully understood before projects and programmes of work being managed in the agile methodology come along and try to carry out some form of change, migration or upgrade. This coupled to the new world cloud infrastructure not...

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Microsoft Azure Active Directory

Whether it is for business or personal use, the IT industry is being flooded with cloud offers and options of late. It is impossible not to want to know more about it and at the same time seemingly near impossible to keep up. Microsoft have a habit of offering you updates and options which force you to think – do I need this? How will I benefit from it? Does this make my current environment on the out? Only to find that it is the only option going forward and if you want to continue to use their product then pay and upgrade. With the introduction of Azure Active Directory, it is only natural...

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Cloud Security workshop and networkingBreakfast and afternoon events

Join the Diaxion and Hivint teams in an interactive workshop and networking session to share our experience working with organisations in putting security strategy and governance foremost into their cloud journey and provide some practical suggestions. No matter where you are on the cloud journey you will be able to walk away confident in what the next steps are for you . Some of the Cloud Security Challenges & Solutions that will be discussed: Federated service architectures Ensuring a consistent identity and authentication experience between internal syst...

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Metrics – Customer focused

Metrics to measure your IT systems have commonly focused alerting on components of measure, such as, CPU utilisation, memory, storage, up/down state, etc. These are predominantly a good way to manage environments retrospectively. The business and customer-centric focus is an area to initiate the idea for metrics development. Metrics need to evolve towards enabling service optimisation. Optimising metrics with a customer focused stance fundamentally changes how we approach our instrumentation and monitoring. What is important for a service? If we use an analogy of a car service from a cu...

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